Dr. Moizza B Sarwar: Dr. Sarwar has over 11 years of experience in managing, undertaking and publishing cutting-edge qualitative research. Most recently, she has been working on research on public service delivery in the fields of education, health and social protection in Pakistan, Nepal, Philippines, Kenya, Uganda, Ghana, South Africa and Lesotho. She holds a DPhil in Social Policy from the University of Oxford where she also teaches on the Philosophy, Politics and Economics (PPE) degree.