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Leveraging the AI Innovation Ecosystem to Enhance Service Quality and Customer Relationship Management in Pakistan’s Telecom Sector

Download Pakistan’s telecom sector, with over 200 million mobile subscribers and 150 million broadband users, contributes PKR 335 billion annually to the national exchequer in the form of direct taxation and PTA revenues. Despite high digital penetration, the industry struggles with reactive service…

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IPRI

IPRI is one of the oldest non-partisan think-tanks on all facets of National Security including international relations & law, strategic studies, governance & public policy and economic security in Pakistan. Established in 1999, IPRI is affiliated with the National Security Division (NSD), Government of Pakistan.

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 Office 505, 5th Floor, Evacuee Trust Complex, Sir Agha Khan Road, F-5/1, Islamabad, Pakistan

  ipripak@ipripak.org

  +92 51 9211346-9

  +92 51 9211350

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